Lumayra Cleaning LLC, located at Bin Dasmal Building - 3, 55-0 Al Goze Industrial First, Dubai, UAE, is responsible for the processing of personal data as described in this privacy policy.
Contact details
Lumayra Cleaning LLC
Bin Dasmal Building - 3
55-0 Al Goze Industrial First
Dubai, UAE
Phone: +971 58 530 0315
Email: info@lumayra.ae
Personal data we process
Lumayra Cleaning LLC processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- Name
- Email address
- Telephone number
- The organisation or company you work for
- Facility details you share with us, such as facility type and approximate size
- IP address (where applicable when visiting our website)
- Other personal data you actively provide, for example by completing a form on the website, in correspondence or by telephone
Special and/or sensitive personal data
Our website and services do not intend to collect data about website visitors who are younger than 16, unless they have permission from a parent or guardian. We cannot verify whether a visitor is older than 16. If you believe that we have collected personal data about a minor without this permission, please contact us at info@lumayra.ae and we will delete this information.
Purposes for which we process personal data
Lumayra Cleaning LLC processes your personal data for the following purposes:
- To call or email you when this is necessary to carry out our services
- To inform you about changes to our services
- To prepare and carry out quotations, agreements and invoices
- To carry out cleaning and floor maintenance services on location
- To handle your payment
- To improve our website and services based on user behaviour
- To comply with legal obligations
How long we keep personal data
Lumayra Cleaning LLC does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected, or longer than required by law.
Sharing personal data with third parties
Lumayra Cleaning LLC does not sell your data to third parties and will only provide it when this is necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we make agreements to ensure the same level of security and confidentiality of your data. Lumayra Cleaning LLC remains responsible for this processing.
Cookies and similar techniques
Lumayra Cleaning LLC only uses technical, functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure the website works properly and remember, for example, your preferences. They also help us optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored through your browser settings.
Viewing, correcting or deleting your data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing, to object to the processing of your personal data by Lumayra Cleaning LLC, and the right to data portability. This means you can ask us to send the personal data we hold about you in a computer file to you or to another organisation you name.
You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to processing, to info@lumayra.ae. We will respond to your request as quickly as possible, and within four weeks.
How we protect personal data
Lumayra Cleaning LLC takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@lumayra.ae.